Responsible Gaming
Gaming Should Be Entertainment
At Crazy Time, we believe gaming should be an enjoyable form of entertainment only. It is not a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always maintain control over your gaming habits.
Age Verification
Gaming on our platform is strictly restricted to individuals who are 18 years of age or older, or the legal age for gambling in your jurisdiction in India. By accessing Crazy Time, you confirm that you meet the legal age requirement and take full responsibility for your gaming activity.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing Losses: Continuing to gamble to recover money lost
- Hiding Gambling Activity: Concealing gaming from family or friends
- Spending More Than Planned: Regularly exceeding your budget or time limits
- Neglecting Responsibilities: Neglecting work, school, or family due to gaming
- Borrowing Money: Taking loans or using credit to fund gaming
- Mood Changes: Experiencing mood swings related to gaming outcomes
- Inability to Stop: Repeated unsuccessful attempts to reduce or quit gaming
- Withdrawal Symptoms: Feeling anxious or irritable when unable to gamble
- Escalating Stakes: Needing to gamble with increasing amounts for the same excitement
If you recognize any of these signs in your behavior, please seek help immediately.
Self-Help Tools and Protections
We offer several tools to help you maintain responsible gaming habits:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Establish a maximum amount you are willing to lose in a session or period
- Session Time Limits: Set automatic reminders and session cutoff times
- Reality Checks: Receive periodic reminders during gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from the platform
- Account Closure: Permanently close your account if desired
Contact our support team to activate any of these tools. Your gaming history and account settings will be maintained with complete confidentiality.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these recognized organizations:
India
- National Centre for Responsible Gaming (NCRG): Leading organization in India providing support and resources for problem gambling
- All India Gaming Federation (AIGF): Promotes responsible gaming practices across India
- AASRA: Crisis helpline providing emotional support and referrals (24/7) - Phone: +91-22-27546669
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
All these organizations offer confidential support, counseling, and treatment resources at no cost or low cost.
If You Need Help
Problem gambling is treatable, and recovery is possible. If you believe you have a gambling problem or are concerned about your gaming habits:
- Speak to a trusted family member or friend
- Contact one of the support organizations listed above immediately
- Use the self-help tools available on our platform
- Seek professional counseling or therapy
- Consider participating in support groups
You are not alone, and help is available. Reach out today if you need support.
Contact Our Support Team
If you have questions about responsible gaming features or need assistance setting limits on your account, our support team is here to help. Please reach out through your account dashboard or contact customer service.